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Frequently Asked Questions
How long does shipping take?▼
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your Helsi pieces sooner.
What is your return policy?▼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid shipping label for returns.
What payment methods do you accept?▼
Helsi accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Klarna, allowing you to pay in four interest-free installments.
How do you ensure product quality?▼
Every garment undergoes a rigorous multi-point inspection process. We source premium sustainable fabrics and partner with expert artisans to ensure your fashion lasts for seasons.
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